Managing orders can be challenging for growing businesses. As order volumes increase, many companies need help manually tracking everything, leading to delayed shipments, misplaced orders, or even unhappy customers. With an efficient system, businesses often need help tracking inventory, customer satisfaction, and overall operational efficiency. This is where an order management system (OMS) can be a game-changer.

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An OMS helps automate and streamline the entire order process, from receiving orders to managing inventory and shipping. By implementing a suitable OMS, businesses can ensure timely deliveries, minimize errors, track real-time inventory, and improve customer experiences. With so many options available, choosing the best software that aligns with your business goals and needs is essential.

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In this blog, we’ll guide you through the top order management systems available in 2025, highlighting their unique features. We will also explain how these tools work and provide tips on selecting the suitable OMS for your business. Whether you run a small business or manage a large enterprise, this blog will help you find the perfect OMS to boost efficiency and streamline your operations.

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What is an Order Management System?

An Order Management System (OMS) is software designed to automate and manage an order's entire lifecycle, from the moment it's placed to its final delivery. It streamlines processes like order tracking, inventory management, and fulfillment, ensuring everything runs smoothly. This system helps businesses avoid common issues such as delays, misplaced orders, and stockouts.

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With an OMS, businesses can efficiently handle multiple sales channels, maintain accurate inventory levels, and provide real-time updates to customers. Whether you're managing e-commerce sales or physical store orders, an OMS ensures that all aspects of the order process are aligned, leading to higher customer satisfaction and operational efficiency.

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Top Order Management System Examples

Choosing the right order management system can drastically improve your business operations. The best OMS solutions streamline the order process and integrate with other tools, such as inventory management and shipping platforms, to ensure smooth operation. 

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Each business has unique needs, so selecting software that fits your specific requirements is essential. Below, we’ll explore 15 of the best OMS tools available in 2025, offering a range of features that cater to businesses of all sizes. From Fynd OMS to Salesforce Commerce Cloud, these systems provide essential tools for efficient order management and enhanced customer satisfaction.

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1. Fynd OMS

Fynd OMS is a comprehensive platform designed to manage and streamline orders across multiple sales channels. It provides real-time updates on inventory, ensuring that businesses never run out of stock. With features like automated order tracking and integration with shipping services, Fynd OMS helps businesses fulfill orders quickly and accurately. This system is ideal for companies looking to optimize their supply chain, manage multiple storefronts, and offer customers a seamless shopping experience.

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2. ClickUp

ClickUp is a versatile project management tool offering robust order management features. It helps businesses track orders, manage fulfillment-related tasks, and collaborate with team members to ensure smooth operations. ClickUp's customizable nature allows companies to create workflows tailored to their specific needs, making it a flexible option. Additionally, its integration with various apps makes automating processes like inventory tracking and customer communication easier.

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3. Zoho Inventory

Zoho Inventory is designed to help small and medium-sized businesses easily manage orders and inventory. It offers real-time inventory updates, order tracking, and multichannel sales management. Companies can integrate Zoho Inventory with popular e-commerce platforms to streamline their operations. This tool also supports integration with shipping carriers, allowing enterprises to automate shipping processes and ensure timely deliveries while keeping their inventory levels accurate.

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4. ShippingEasy

ShippingEasy simplifies the order fulfillment process by providing businesses with shipping automation tools. It integrates with popular e-commerce platforms to import orders and track shipments in real time. Companies can compare shipping rates, print labels, and manage returns through a centralized dashboard. ShippingEasy also offers marketing tools that help companies engage customers with post-purchase communication, making it an excellent solution for improving order management and customer relationships.

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5. Shippo

Shippo focuses on simplifying shipping and order management for businesses of all sizes. This platform integrates with e-commerce stores, allowing businesses to manage and fulfill orders quickly. Shippo provides real-time shipping rates, automated label printing, and tracking updates, which helps companies save time and reduce shipping errors. Its user-friendly interface and affordable pricing make it a popular choice for small businesses looking to streamline their order fulfillment process.

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6. Jotform

Jotform is a powerful form-building tool that has expanded its functionality to include order management. Businesses can create custom order forms that integrate seamlessly with payment gateways, inventory systems, and shipping solutions. Jotform allows enterprises to automate the order collection process, reducing manual entry and the risk of errors. This tool is ideal for companies that need customizable, user-friendly solutions to manage orders efficiently without complex software.

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7. Linnworks

Linnworks is an e-commerce-focused order management system that enables businesses to manage orders across multiple channels. It automates tasks such as order processing, inventory updates, and shipping, saving time and reducing errors. Linnworks integrates with various marketplaces like Amazon and eBay, making it ideal for businesses that sell on multiple platforms. Its centralized dashboard allows companies to monitor and control their entire order process in real-time, ensuring smooth operations.

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8. QuickBooks Online

QuickBooks Online is widely known for its accounting features, but it also offers excellent tools for managing orders. Businesses can track sales, manage inventory, and integrate their order management process with accounting to ensure accurate financial records. QuickBooks Online is handy for small to medium-sized businesses that need a simple, all-in-one solution for managing orders, finances, and customer relationships, all from a single platform.

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9. Finale Inventory

Finale Inventory is a cloud-based inventory and order management system for small and growing businesses. It provides features such as inventory tracking, order fulfillment, and real-time updates across multiple sales channels. Finale Inventory integrates with e-commerce platforms like Shopify and Amazon, making it ideal for online businesses. Its powerful reporting tools give users insight into stock levels, helping them make informed reordering and supply chain management decisions.

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10. Katana

Katana is designed for manufacturers seeking an order management system that integrates with their production processes. It offers real-time inventory tracking, order fulfillment, and the ability to manage raw materials and production schedules. Katana helps businesses streamline the manufacturing process, ensuring that customer orders are fulfilled on time. It’s beneficial for small manufacturers that need a system to synchronize their production and inventory management seamlessly.

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11. Brightpearl

Brightpearl is a retail operations platform that integrates order management, inventory, accounting, and customer data in one place. It automates vital tasks such as order processing, inventory tracking, and fulfillment, which helps businesses run more efficiently. Brightpearl’s analytics tools allow companies to track performance metrics and make informed decisions. This system is ideal for retailers and wholesalers who need an all-in-one solution to manage their operations across multiple sales channels.

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12. NetSuite

NetSuite by Oracle is a cloud-based solution designed for businesses of all sizes. It offers robust features for managing orders, inventory, and financials. Its order management tools allow businesses to automate the entire order lifecycle, from sales to fulfillment. NetSuite’s real-time data updates provide inventory and order status visibility, helping companies streamline their operations. It is particularly suited for larger businesses that require a comprehensive and scalable solution.

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13. Odoo

Odoo is open-source business management software that offers various applications, including order management. It allows businesses to track orders, manage inventory, and integrate with other systems for a seamless workflow. Odoo is highly customizable, which makes it an attractive option for businesses that need tailored solutions. Its modular design allows companies to add features as they grow, ensuring scalability without expensive upgrades.

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14. Salesforce Commerce Cloud

Salesforce Commerce Cloud is a comprehensive platform that includes robust order management features. It enables businesses to manage customer orders across multiple channels while integrating seamlessly with other Salesforce tools like CRM and marketing automation. Salesforce Commerce Cloud helps companies improve customer experiences by providing real-time inventory updates and personalized order tracking. It’s ideal for larger companies looking for an all-in-one sales and order management platform.

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15. Shopify

Shopify is one of the most popular e-commerce platforms, offering built-in order management features that allow businesses to manage sales, inventory, and shipping in one place. With Shopify, companies can easily track orders from multiple sales channels and manage fulfillment. Its intuitive interface and integration with third-party apps make it ideal for small to medium-sized businesses looking to streamline their e-commerce operations. Shopify’s automation tools help companies save time and reduce errors, making it a go-to option for online retailers.

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Types of Order Management Systems

Order management systems (OMS) come in various forms, each designed to serve different business needs. Whether you’re a small retailer or a large enterprise, selecting the correct type of OMS can significantly improve your operational efficiency. 

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The five critical types of OMS include standalone systems, integrated ERP systems, multichannel, cloud-based, and e-commerce-focused systems. Each type has distinct advantages, catering to specific industry requirements and business sizes. Understanding these different OMS options will help you determine which aligns best with your company’s needs and future growth.

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1. Standalone Order Management Systems

A standalone OMS manages the order lifecycle without integrating additional accounting or customer management functions. These systems are ideal for businesses that need to improve order processing but already have other systems to manage different aspects of their operations. Standalone OMS offers specialized features such as inventory tracking, order routing, and shipping management, making it an efficient solution for small, to mid-sized companies looking to streamline their order processes.

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2. Integrated ERP Systems

An integrated Enterprise Resource Planning (ERP) system combines order management with other business functions like accounting, HR, and supply chain management. This type of OMS is perfect for larger companies that need a centralized system to handle multiple aspects of their business. By integrating order management into a broader ERP system, companies can gain complete visibility into their operations, ensuring that orders are processed efficiently while maintaining oversight of other business functions, like finance and inventory.

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3. Multichannel Order Management Systems

A multichannel OMS is designed for businesses that operate across several sales platforms, such as e-commerce sites, physical stores, and third-party marketplaces like Amazon or eBay. This system consolidates orders from multiple channels into a single platform, allowing businesses to manage them from one place. It’s beneficial for retailers with a significant online presence, as it ensures that inventory levels and order statuses are synchronized across all platforms, reducing errors and delays in order fulfillment.

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4. Cloud-Based Order Management Systems

Cloud-based OMS solutions are hosted online, offering businesses flexibility and scalability. These systems are ideal for companies that want to avoid the upfront costs associated with traditional software. With cloud-based OMS, companies can access their data from anywhere, making it easier for remote teams to manage orders and inventory. This system often comes with automatic updates and minimal IT maintenance, making it a cost-effective solution for businesses looking to stay agile and up-to-date with the latest technology.

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5. E-commerce-Focused Order Management Systems

E-commerce-focused OMS is explicitly tailored for businesses that operate primarily online. These systems integrate seamlessly with online storefronts, payment gateways, and shipping carriers to ensure the entire order process is automated and efficient. Features such as real-time inventory tracking, automated order confirmations, and customer communication tools make managing high volumes of online orders easier. This type of OMS is essential for online retailers looking to provide a seamless shopping experience for their customers.

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How Does an Order Management System Work?

An order management system (OMS) streamlines the entire order handling process, from when a customer places an order to its delivery. Automating various stages of order processing ensures accuracy, improves efficiency, and reduces manual errors. Whether you’re handling a single online store or multiple sales channels, an OMS helps manage inventory, process payments, track shipments, and communicate with customers. Understanding the critical steps in the OMS workflow is essential to fully utilizing its capabilities for seamless order fulfillment and improving customer satisfaction.

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• Order Placement: Customers place orders through various channels, such as websites, mobile apps, or retail stores, which the OMS then captures.

• Order Verification: Before proceeding, the system verifies order details, including product availability and payment information, to ensure accuracy.

• Inventory Management: The OMS checks available stock, updates inventory levels, and allocates the necessary products for fulfillment.

• Order Processing: Once verified, the order is processed by preparing the items for shipping, including packaging and labeling.

• Shipping: The system coordinates with shipping providers to generate labels, assign carriers, and schedule delivery to the customer.

• Payment Processing: The OMS ensures that payments are processed securely, confirming the transaction is completed before fulfillment.

• Order Tracking and Updates: The customer receives tracking information and updates, allowing them to follow the order’s progress from shipment to delivery.

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How to Choose the Right Order Management System

Selecting the right order management system (OMS) is crucial for your business's success. The suitable OMS will streamline your order processing, enhance customer satisfaction, and reduce operational costs. With so many options available, evaluating each system based on your unique business needs is essential. Consider scalability, integration capabilities, ease of use, and cost-effectiveness to ensure you choose the best fit. Below are six critical points to help you select the suitable OMS for your business.

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• Business Size and Requirements: Evaluate your business size and order volume to choose an OMS that can handle current needs and scale with growth.

• Integration Capabilities: Ensure the OMS integrates with your existing tools, such as ERP, CRM, or e-commerce platforms, for seamless operations.

• Scalability: Choose an OMS that grows with your business, offering flexible features and capabilities as your operations expand.

• Ease of Use: Select a system with a user-friendly interface that requires minimal training for your team to adopt and implement quickly.

• Customer Support: Opt for an OMS provider that offers reliable customer support, including troubleshooting and software updates.

• Budget: Consider the total cost, including implementation, maintenance, and subscription fees, to ensure the OMS fits within your budget.

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Why Fynd OMS is the Best Option?

Fynd OMS is a top choice for a comprehensive business order management solution. It is designed to streamline operations across multiple sales channels, ensuring seamless integration with e-commerce platforms, payment gateways, and logistics providers. Its cloud-based system offers real-time inventory tracking, order processing, and shipment management, making it a versatile tool for businesses of all sizes. 

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Fynd OMS is also highly scalable, meaning it can grow alongside your business while maintaining efficiency. Additionally, the system is user-friendly, requires minimal setup time, and offers robust customer support to assist with any issues. Fynd OMS provides a complete, scalable, easy-to-use solution for modern businesses.

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Conclusion

In today’s fast-paced business environment, having a reliable order management system is essential for streamlining operations and ensuring customer satisfaction. An OMS optimizes every step of the order process, from tracking inventory to managing shipments and processing payments. Whether a small business or a large enterprise, selecting the suitable OMS can boost efficiency, reduce errors, and improve the overall customer experience. Among the many options available, Fynd OMS offers a comprehensive, scalable, and easy-to-use solution for businesses of all sizes. Fynd OMS helps companies to thrive in competitive markets by integrating all aspects of order management.