A crucial strategy to deliver a seamless customer experience includes Understanding your target customer’s journey and investing in key technologies.

Look at five unique retail brands that have taken omnichannel customer experience to the next level-Aquazzura, Lulelemon, Target, Superdry & Red Chief.

Fynd is revolutionizing the retail industry with its omnichannel platform. Results include 12% incremental sales for Celio, 28% for Spykar, 12% for STEVE MADDEN.

Have you been told that 80% of future profits in your business will come from 20% of your existing customers? That is why customer retention demands your attention. With continuous shift towards omnichannel, retailers are looking for ways to beat their competition and retain loyal customers. Here is how.

A spike of 6.8% annual growth rate is predicted till 2025, primarily attributable to lockdown that boosted demand for essential technological devices among professionals and students who are increasingly working remotely. Here are some challenges and ways to overcome them to grow your online electronic store using omnichannel retailing.

Beauty brands must differentiate their offers, attract and delight customers with a seamless shopping experience to ensure overall growth. Adopting an omnichannel strategy is the best way for new-age retailers to address all the business challenges.

The way businesses have functioned in the past has been siloed, which is why many firms are now evaluating omnichannel solutions to deliver a consistent consumer experience. Let’s find out 5 ways to remove siloed systems and deliver exceptional omnichannel customer experience.

As part of our Innovation Learning Series, here are our key takeaways from the NRF Big Show 2023

The Indian festive season from September to October is crucial for any retail brand. Consumer shopping reaches an all-time high, and all marketplaces run the biggest sale events. This report presents data insights from the top marketplaces during the festive seasons of 2021 and 2022.